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		<title>Salesforce Service Cloud 2 Introduces Knowledge, Answers, and the Greatly Anticipated, Native Salesforce for Twitter</title>
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		<pubDate>Wed, 09 Sep 2009 04:00:43 +0000</pubDate>
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		<description><![CDATA[Momentum keeps growing in the Service and Support realm at Salesforce.com.  What started as humble beginnings back in 2005 as relatively simple case management is now expanding to be the most comprehensive Service and Support offering yet; the Salesforce Service Cloud 2.  With 8,000 companies already using the &#8220;current&#8221; Service Cloud platform, Salesforce has cemented their commitment to continued innovation, putting time, money, and developers behind building the best service offering available on any platform and for any business. Service &#8230; <a href="http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/" >&#8594;</a>]]></description>
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