Make your Salesforce Project More Successful by Inviting a BA to the Party (Or Thinking Like One)


Today I welcome my good friend, Garry Polmateer as a guest blogger at CRMFYI. Garry is not only a Salesforce community rockstar, but he's planned and executed some great Salesforce implementations,

A Little Help from My Friends


In a demonstration of community and collaboration, Mike Gerholdt and I have created a blog post / demo video of utilizing inline Visualforce to display rich text info in standard page layouts without

Chatter-vantage #1 - No Need to Rush the Stage


Salesforce has created a conference attendee experience using Chatter that blows away all other conferences. Their Dreamforce Attendee Portal allows attendees to connect with speakers before, during

I Need You; to Join The Salesforce Channel Community


If you follow me on Twitter, it's hard to miss my regular status updates like,  "21 videos were posted to The Salesforce Channel today," but what's that all about? The Salesforce Channel is a website

Calling All Heroes! You Belong at Dreamforce


Earlier this year, I wrote about being a hero to your users, and the gist of it was that through social media, you can surround yourself with fantastic people who will make you a hero to your users. I

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» Dreamforce 10

Chatter-vantage #1 – No Need to Rush the Stage

Posted on November 16, 2010 by Jeff Grosse in Chatter, Dreamforce | 6 Comments

This is the first in a series of brief posts to highlight the advantages Chatter is bringing to the Dreamforce 10 conference. In summer 2010, Salesforce.com opened up an attendee portal for their Dreamforce event to connect customers to each other as well as Salesforce employees and partners.

Chatter-vantage #1 – No Need to Rush the Stage

When you attend a session, you’ll often find yourself wanting to ask additional questions of the speaker or want to exchange contact information with them so you can connect after the conference. What typically happens is that you stand in line to talk to that person, you’re watching the clock to ensure you get to the next session on time, and then when you finally get to them, they’ve run out of business cards. You may never connect with them again.

With Chatter in the Dreamforce attendee portal, you can connect to speakers before, during, and after the conference. Ask questions ahead of time to help speakers tailor their content to what the audience wants. Introduce yourself to them ahead of time or even send them a thank you after the session.

No matter what, you’ve got an advantage no other conference you’ve ever attended has had. Chatter makes the conference experience better and more meaningful because you can readily connect with speakers and get to your next session without worry.

Calling All Heroes! You Belong at Dreamforce

Posted on May 19, 2010 by Jeff Grosse in Dreamforce, Ideas | 3 Comments

Earlier this year, I wrote about being a hero to your users, and the gist of it was that through social media, you can surround yourself with fantastic people who will make you a hero to your users. I know for a fact that many of you have done extremely heroic things for your Salesforce users and have something that you should share with the rest of us.

The time has come for you to step up and share that spark of brilliance with the global community through the venue of Dreamforce. Right now is your chance to offer up your expertise through a presentation at the next Dreamforce event in December.

To gather all these ideas in one place, the Dreamforce Ideas site is now open. It’s not hard to browse current papers and submit your own.  People will appreciate that you shared what you’ve done. The time is now to step up and submit what you’ve got to share. Papers are being accepted through May 31. As a bonus, if you are chosen to present, conference registration for you, is free.

Step up and share. People like you are what make the Salesforce Community of users, administrators and developers strong. We want to hear from you.