Make your Salesforce Project More Successful by Inviting a BA to the Party (Or Thinking Like One)


Today I welcome my good friend, Garry Polmateer as a guest blogger at CRMFYI. Garry is not only a Salesforce community rockstar, but he's planned and executed some great Salesforce implementations,

A Little Help from My Friends


In a demonstration of community and collaboration, Mike Gerholdt and I have created a blog post / demo video of utilizing inline Visualforce to display rich text info in standard page layouts without

Chatter-vantage #1 - No Need to Rush the Stage


Salesforce has created a conference attendee experience using Chatter that blows away all other conferences. Their Dreamforce Attendee Portal allows attendees to connect with speakers before, during

I Need You; to Join The Salesforce Channel Community


If you follow me on Twitter, it's hard to miss my regular status updates like,  "21 videos were posted to The Salesforce Channel today," but what's that all about? The Salesforce Channel is a website

Calling All Heroes! You Belong at Dreamforce


Earlier this year, I wrote about being a hero to your users, and the gist of it was that through social media, you can surround yourself with fantastic people who will make you a hero to your users. I

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I Need You; to Join The Salesforce Channel Community

Posted on by Jeff Grosse in News | 6 Comments

If you follow me on Twitter, it’s hard to miss my regular status updates like,  “21 videos were posted to The Salesforce Channel today,” but what’s that all about? The Salesforce Channel is a website where I curate Salesforce videos from all over the Internet into one place so you don’t have to do the searching. My motto is, “Your single source for Salesforce video.”

I found that while many videos about Salesforce.com exist in large repositories like YouTube, searching for Salesforce-specific videos can be rather daunting and downright difficult. You may find a user or playlist with some videos you like, but how do you look for more? Salesforce embeds many of their videos into sites like their main site and the Community site, yet, there wasn’t a great place for user generated content from administrators, developers, or AppExchange partners anywhere I looked.

The Salesforce Channel is now that one place to find it all. There I collect Salesforce related videos from YouTube, Vimeo, Hulu, eHow, Metacafe, Dailymotion, Howcast and many more sites. I tag them with full names, companies, topics, features and more. I organize them into playlists and groups as well as publish more than a dozen different RSS feeds to help you stay on top of what’s current. (For example, the RSS feed and playlist of 100 videos in Japanese)

The Salesforce Channel, by the numbers

  • Videos available in September 2009 – 1,200
  • Videos available in May 2010 – 2,731
  • Videos “in queue,” yet to be published – 439
  • Playlists available – 71
  • Unique tags on videos – 5,907
  • Videos viewed in April 2010 – 4,485

As you can see, The Salesforce Channel has grown tremendously in the last 8 months and that’s why I need you. Come join The Salesforce Channel Community and take on the role of either a Reviewer or Editor.

A Reviewer watches videos, puts a rating on the best ones and puts comments or reviews on individual videos to add value to the rest of the community. They can also create playlists to further organize videos and even group their favorites.

An Editor helps search for videos, tags them, reviews them, and finally publishes them. As you can tell from the huge addition of videos in the past 8 months as well as the number of videos I have “on deck” waiting to be published, this is where I could really use the help. I’ll provide you with a wiki and help on how to do it all. Joining me this way and helping publish more videos, make them easier to search, better organized, and contributing to the overall Salesforce.com global community would be a fantastic way I’d like to get you involved.

It’s easy to get started

  1. Register at The Salesforce Channel
  2. Sign up to become an Editor

There’s a lot of video to watch; a lot to curate; and a lot of information, knowledge and education contained in this one site. Please help spread the word about “Your single source for Salesforce video.”

If you come across more videos about Salesforce that you’d like to add, you can submit them one of two ways. Use the Submit page to link to your video or drop the bookmarklet on your browser and simply click it when you’re viewing a video you’d like to add to The Salesforce Channel.

If you’re a developer and have some great ideas on ways to use video from The Salesforce Channel in creative ways, there’s also an API available that we can discuss the possibilities of utilizing. I’d like to brainstorm with you about possible ways to extend the reach and value of these videos. Just email me at jeff<at>crmfyi<dot>com to check it out.

Calling All Heroes! You Belong at Dreamforce

Posted on by Jeff Grosse in Dreamforce, Ideas | 3 Comments

Earlier this year, I wrote about being a hero to your users, and the gist of it was that through social media, you can surround yourself with fantastic people who will make you a hero to your users. I know for a fact that many of you have done extremely heroic things for your Salesforce users and have something that you should share with the rest of us.

The time has come for you to step up and share that spark of brilliance with the global community through the venue of Dreamforce. Right now is your chance to offer up your expertise through a presentation at the next Dreamforce event in December.

To gather all these ideas in one place, the Dreamforce Ideas site is now open. It’s not hard to browse current papers and submit your own.  People will appreciate that you shared what you’ve done. The time is now to step up and submit what you’ve got to share. Papers are being accepted through May 31. As a bonus, if you are chosen to present, conference registration for you, is free.

Step up and share. People like you are what make the Salesforce Community of users, administrators and developers strong. We want to hear from you.

Successforce 3.0 – Come and Join Us

Posted on by Jeff Grosse in Social Networking, User Groups | 1 Comment

successforceEver wanted to make your voice heard in the Successforce Community?  Well, Salesforce gives you lots of outlets to express yourself, but do you ever feel confused by all the parts of the overall Salesforce Community site?  Wikis, blogs, user groups, Connect on Demand, forums, articles, ideas, guides….they are all a part of the community, but how are you making use of them?

Here’s your chance to get the ear of Salesforce and help shape the next generation of the Successforce site.  My good friends Erica Kuhl (Kuhlio) from Salesforce and Pete Fife (Fifedog) from Mirapoint started a new Facebook group that I’m absolutely going to be a part of.  It’s called Salesforce User Community 3.0.  We’re going to put our heads together and figure out how we can make the most usable, helpful, insightful, and dynamic community of Salesforce users.  We need your help too.  

Come on over and join the group in Facebook, and join us for a meeting at Dreamforce as well.  More details will follow and certainly we’ll have some phone meetings later on as well.  Put your thinking caps on now and get ready to share what works for you about the Successforce Community today and what you’d like to see changed.