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	<title>CRMFYI &#187; Customization</title>
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		<title>Salesforce Service Cloud 2 Introduces Knowledge, Answers, and the Greatly Anticipated, Native Salesforce for Twitter</title>
		<link>http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/</link>
		<comments>http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 04:00:43 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Service and Support]]></category>
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		<guid isPermaLink="false">http://crmfyi.com/?p=187</guid>
		<description><![CDATA[Momentum keeps growing in the Service and Support realm at Salesforce.com.  What started as humble beginnings back in 2005 as relatively simple case management is now expanding to be the most comprehensive Service and Support offering yet; the Salesforce Service Cloud 2.  With 8,000 companies already using the &#8220;current&#8221; Service Cloud platform, Salesforce has cemented their commitment to continued innovation, putting time, money, and developers behind building the best service offering available on any platform and for any business. Service &#8230; <a href="http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/" >&#8594;</a>]]></description>
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		<slash:comments>11</slash:comments>
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		<title>It&#8217;s Time to Set Your Sights on Sites</title>
		<link>http://crmfyi.com/its-time-to-set-your-sights-on-sites/</link>
		<comments>http://crmfyi.com/its-time-to-set-your-sights-on-sites/#comments</comments>
		<pubDate>Tue, 11 Nov 2008 07:12:55 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Customization]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[Sites]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=167</guid>
		<description><![CDATA[One of the key messages from Dreamforce 08 was the coming ability to build what are called Force.com Sites.  These sites are websites you can build to extend the reach of CRM and your own built apps on the Force.com platform to people who don&#8217;t use Salesforce.  This extends the your ability to gather data and build some great apps both on public websites and corporate portals that leverage your data and applications in Salesforce. Monday night at Dreamforce, the &#8230; <a href="http://crmfyi.com/its-time-to-set-your-sights-on-sites/" >&#8594;</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Force.com Workbook Available in the Immersion Lab</title>
		<link>http://crmfyi.com/forcecom-workbook-available-in-the-immersion-lab/</link>
		<comments>http://crmfyi.com/forcecom-workbook-available-in-the-immersion-lab/#comments</comments>
		<pubDate>Mon, 03 Nov 2008 00:29:32 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Customization]]></category>
		<category><![CDATA[Dreamforce]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Dreamforce 08]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=166</guid>
		<description><![CDATA[Stop by the Immersion Lab upstairs to get your own copy of the Force.com Workbook. It&#8217;s a great book of 13 tutorials to build Force.com apps in just 30 minutes. Need it today or not, stop by and take one home. You&#8217;ll be amazed what you cab do. The online version can be downloaded here.]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Search: How Salesforce Finds All That Content For Us Across Their Sites</title>
		<link>http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/</link>
		<comments>http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/#comments</comments>
		<pubDate>Tue, 25 Sep 2007 05:47:52 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Data Mining]]></category>
		<category><![CDATA[Dreamforce]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[Search]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=106</guid>
		<description><![CDATA[Successforce is the mack daddy source for info you need as a Salesforce user, developer, administrator, executive, or competitor.&#160; (OK, you need some other bloggers too)&#160; Not a walled garden, they&#8217;ve made Successforce open to all who want to read and even contribute to the content therein.&#160; But how does Salesforce make it easy to find what you need? The answer lies in Google Custom Search Business Edition.&#160; Ryan Pollock, a Product Marketing guy from Google wrote a blog post &#8230; <a href="http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/" >&#8594;</a>]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Dreamforce 07 Breakout Sessions Begin Showing Up Online</title>
		<link>http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/</link>
		<comments>http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/#comments</comments>
		<pubDate>Fri, 21 Sep 2007 04:53:11 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
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		<category><![CDATA[Integration]]></category>
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		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Prototype]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Service and Support]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Dreamforce 07]]></category>
		<category><![CDATA[Successforce]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=102</guid>
		<description><![CDATA[See the sessions you missed at Dreamforce 07.&#160; They&#8217;re starting to show up on Google Video.&#160; About 50 of the breakout sessions are available already and more will be added soon.&#160; To see what&#8217;s&#160;available now, search Google Video for Dreamforce and sort the results by Date.&#160; If you&#8217;d like to know when new videos are posted, you can&#160;subscribe to the RSS feed for new videos with the Dreamforce tag. You&#8217;ll also find some user submitted videos of the excitement of &#8230; <a href="http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/" >&#8594;</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The Google-Salesforce News You May Not Have Heard</title>
		<link>http://crmfyi.com/the-google-salesforce-news-you-may-not-have-heard/</link>
		<comments>http://crmfyi.com/the-google-salesforce-news-you-may-not-have-heard/#comments</comments>
		<pubDate>Fri, 08 Jun 2007 02:02:41 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=43</guid>
		<description><![CDATA[June 5 has come and gone.&#160; The Google Salesforce alliance announcement that had been rumored and speculated about for weeks was made more clear.&#160; In a nutshell, Google and Salesforce teamed up to revamp the widely popular Team Edition of Salesforce as Salesforce Group Edition.&#160; What it means to the thousands of Team Edition customers is that they will now have an on-ramp to building their business through Google AdWords. While much of the media is talking about that side &#8230; <a href="http://crmfyi.com/the-google-salesforce-news-you-may-not-have-heard/" >&#8594;</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Simple Button; Quicker Access; Off You Go</title>
		<link>http://crmfyi.com/simple-button-quicker-access-off-you-go/</link>
		<comments>http://crmfyi.com/simple-button-quicker-access-off-you-go/#comments</comments>
		<pubDate>Tue, 05 Jun 2007 04:18:05 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Customization]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Tools]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=37</guid>
		<description><![CDATA[How do you get into Salesforce.com?&#160; Do you have it bookmarked?&#160; Is it saved on your desktop?&#160; Do you just type it each time?&#160; Is it on your Google Homepage or maybe on My Yahoo?&#160; Any way you get there, how quickly can you get yourself logged into Salesforce to do your work? Here&#8217;s what I&#8217;ve found to be the easiest, and it&#8217;s just one click away from any web page I&#8217;m on.&#160; &#160; It looks like this&#160;&#160;and it sits &#8230; <a href="http://crmfyi.com/simple-button-quicker-access-off-you-go/" >&#8594;</a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Salesforce Search; It&#8217;s Not Just in &#8220;The App&#8221; Anymore</title>
		<link>http://crmfyi.com/salesforce-search-its-not-just-in-the-app-anymore/</link>
		<comments>http://crmfyi.com/salesforce-search-its-not-just-in-the-app-anymore/#comments</comments>
		<pubDate>Tue, 05 Jun 2007 02:51:42 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Customization]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Tools]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=34</guid>
		<description><![CDATA[You&#8217;ve busy qualifying a lead or some other activity in your browser and you need to quick look something up in Salesforce.&#160; How do you find it quick?&#160; Adding Salesforce as a search engine is how and the Google Toolbar makes it quick and simple. If you don&#8217;t already have it, download the Google Toolbar for Firefox or Internet Explorer.&#160; Log into Salesforce and look for a Search input box.&#160; Right click on&#160;the input box&#160;and select Generate Custom Search.&#160; When &#8230; <a href="http://crmfyi.com/salesforce-search-its-not-just-in-the-app-anymore/" >&#8594;</a>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>If You Pitch It, They Will Fund&#8230;.At Least Some Have &#8211; To the Tune of $225 Mil</title>
		<link>http://crmfyi.com/if-you-pitch-it-they-will-fundat-least-some-have-to-the-tune-of-225-mil/</link>
		<comments>http://crmfyi.com/if-you-pitch-it-they-will-fundat-least-some-have-to-the-tune-of-225-mil/#comments</comments>
		<pubDate>Tue, 22 May 2007 04:25:56 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Integration]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=24</guid>
		<description><![CDATA[If you&#8217;ve watched the AppExchgange over the past 16 months, you&#8217;ve seen it grow from 150 initial applications to almost 600 today.&#160; And in that time, entrepreneurs and innovative thinkers have pitched some great applications, technologies, business practices, and concepts to venture capitalists.&#160; Some two dozen companies have already&#160;received more than $225 Mil USD in funding to develop for the AppExchange and propel them through this new age of on-demand services. Today, Salesforce announced the formation of the AppExchange Venture &#8230; <a href="http://crmfyi.com/if-you-pitch-it-they-will-fundat-least-some-have-to-the-tune-of-225-mil/" >&#8594;</a>]]></description>
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		<slash:comments>0</slash:comments>
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