» Jeff Grosse

Make your Salesforce Project More Successful by Inviting a BA to the Party (Or Thinking Like One)

Posted on May 4, 2011 by Jeff Grosse in Guest Bloggers | 13 Comments

Today I welcome my good friend, Garry Polmateer as a guest blogger at CRMFYI. Garry is not only a Salesforce community rockstar, but he’s planned and executed some great Salesforce implementations, especially in the nonprofit arena. It’s always great to learn from the successes of others and I know you’ll  pick up something from his ideas here. Stop.  Drop.  Roll.  You remember the drill from elementary school, if you happen to find yourself on fire, Stop. Drop. Roll.  Now don’t … →

Evernote – The Salesforce Admin and Developer’s Other Brain

Posted on March 31, 2011 by Jeff Grosse in Productivity, Tips, Tools | 31 Comments

Being a great Salesforce.com administrator or developer doesn’t take having all the answers, but rather having access to the answers. Our brains can only handle so much before they need help from the outside. That’s where Evernote comes in. Learn how Evernote will make you a better administrator or developer. →

A Little Help from My Friends

Posted on February 21, 2011 by Jeff Grosse in News, Social Networking | 1 Comment

In a demonstration of community and collaboration, Mike Gerholdt and I have created a blog post / demo video of utilizing inline Visualforce to display rich text info in standard page layouts without using fields. →

Chatter-vantage #1 – No Need to Rush the Stage

Posted on November 16, 2010 by Jeff Grosse in Chatter, Dreamforce | 6 Comments

Salesforce has created a conference attendee experience using Chatter that blows away all other conferences. Their Dreamforce Attendee Portal allows attendees to connect with speakers before, during and after the conference. →

When Hit or Miss Research Just Doesn’t Cut It in Business, You Need To Try Gist

Posted on October 14, 2010 by Jeff Grosse in Integration, News, Sales, Social Networking, Tools | 7 Comments

When Shane Mac at Gist approached me for a quick guest blog post on how I use Gist, I jumped at the opportunity. It’s easy to talk about companies and products that make your life better. Today my post hit their blog and you can certainly read more about it here. Just as a bonus feature for Salesforce enthusiasts, I figured I’d give you a couple more insights on why I like Gist. A one-sentence description of Gist is “Aggregated … →

How to Prevent Your Accounts and Contacts From Aging Like Fish

Posted on September 1, 2010 by Jeff Grosse in Analytics, AppExchange, Chatter, Integration, Sales | 7 Comments

Jigsaw for Salesforce CRM gives you realtime feedback on how current your accounts and contacts are. A red light means something is out of sync. Check it, merge the data in, and you’re done. Jigsaw is also fully integrated to Chatter to proactively notify you of changes. →

Geo Got Me Excited on a Monday Morning

Posted on August 10, 2010 by Jeff Grosse in AppExchange, Force.com, News, Sales | 5 Comments

A free app from the Salesforce AppExchange called Find Nearby Accounts helps you geolocate records from Salesforce, view them on Google Maps, find other Accounts, Contacts or Leads nearby, and provide driving directions in one easy package. →

Joys of the Anywhere Nowhere Office

Posted on August 8, 2010 by Jeff Grosse in Productivity | 8 Comments

Cloud computing allows me to securely work from not only anywhere, but even from no particular place. Armed with a browser, I can do my work without plugins, applications, or flash drives. →

The Day the Earth was Chatterized

Posted on June 22, 2010 by Jeff Grosse in Chatter, News, Productivity, Social Networking, Tools | 12 Comments

Can you think of a significant day in the history of software? I’m looking for a day that a single company changed the way millions of people do business and made them more productive. I’m guessing there have been a few; but honestly none of them quickly come to mind. From this point forward though, June 22, 2010 ought to stick in your mind as “The Day the Earth was Chatterized. “ Salesforce Chatter is a collaboration platform for business … →

I Need You; to Join The Salesforce Channel Community

Posted on May 20, 2010 by Jeff Grosse in News | 6 Comments

If you follow me on Twitter, it’s hard to miss my regular status updates like,  “21 videos were posted to The Salesforce Channel today,” but what’s that all about? The Salesforce Channel is a website where I curate Salesforce videos from all over the Internet into one place so you don’t have to do the searching. My motto is, “Your single source for Salesforce video.” I found that while many videos about Salesforce.com exist in large repositories like YouTube, searching … →

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