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	<title>CRMFYI &#187; AppExchange</title>
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		<title>How to Prevent Your Accounts and Contacts From Aging Like Fish</title>
		<link>http://crmfyi.com/how-to-prevent-your-accounts-and-contacts-from-aging-like-fish/</link>
		<comments>http://crmfyi.com/how-to-prevent-your-accounts-and-contacts-from-aging-like-fish/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 12:30:24 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Chatter]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[jigsaw]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=364</guid>
		<description><![CDATA[Jigsaw for Salesforce CRM gives you realtime feedback on how current your accounts and contacts are. A red light means something is out of sync. Check it, merge the data in, and you're done. Jigsaw is also fully integrated to Chatter to proactively notify you of changes. <a href="http://crmfyi.com/how-to-prevent-your-accounts-and-contacts-from-aging-like-fish/" >&#8594;</a>]]></description>
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		<slash:comments>7</slash:comments>
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		<title>Geo Got Me Excited on a Monday Morning</title>
		<link>http://crmfyi.com/geo-got-me-excited-on-a-monday-morning/</link>
		<comments>http://crmfyi.com/geo-got-me-excited-on-a-monday-morning/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 05:59:36 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[directions]]></category>
		<category><![CDATA[find]]></category>
		<category><![CDATA[Free]]></category>
		<category><![CDATA[geolocation]]></category>
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		<category><![CDATA[visualization]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=349</guid>
		<description><![CDATA[A free app from the Salesforce AppExchange called Find Nearby Accounts helps you geolocate records from Salesforce, view them on Google Maps, find other Accounts, Contacts or Leads nearby, and provide driving directions in one easy package.  <a href="http://crmfyi.com/geo-got-me-excited-on-a-monday-morning/" >&#8594;</a>]]></description>
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		<slash:comments>5</slash:comments>
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		<title>Be a Hero to Your Users</title>
		<link>http://crmfyi.com/be-a-hero-to-your-users/</link>
		<comments>http://crmfyi.com/be-a-hero-to-your-users/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 04:48:05 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Social Networking]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=262</guid>
		<description><![CDATA[This week I had a chance to write a guest blog post for the Salesforce AppExchange. I chose to write about utilizing networks to become a hero to your Salesforce users. It&#8217;s not hard, it really doesn&#8217;t take that much time, and in the beginning, you can even start out by just listening in. No matter your experience level with Salesforce, you&#8217;ll gain a lot, just by listening on on some of the channels I mention. Have a look and &#8230; <a href="http://crmfyi.com/be-a-hero-to-your-users/" >&#8594;</a>]]></description>
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		<slash:comments>4</slash:comments>
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		<title>Salesforce Service Cloud 2 Introduces Knowledge, Answers, and the Greatly Anticipated, Native Salesforce for Twitter</title>
		<link>http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/</link>
		<comments>http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 04:00:43 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Service and Support]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[crm]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[forums]]></category>
		<category><![CDATA[instranet]]></category>
		<category><![CDATA[knowledgebase]]></category>
		<category><![CDATA[service cloud]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=187</guid>
		<description><![CDATA[Momentum keeps growing in the Service and Support realm at Salesforce.com.  What started as humble beginnings back in 2005 as relatively simple case management is now expanding to be the most comprehensive Service and Support offering yet; the Salesforce Service Cloud 2.  With 8,000 companies already using the &#8220;current&#8221; Service Cloud platform, Salesforce has cemented their commitment to continued innovation, putting time, money, and developers behind building the best service offering available on any platform and for any business. Service &#8230; <a href="http://crmfyi.com/salesforce-service-cloud-2-introduces-knowledge-answers-and-the-greatly-anticipated-native-salesforce-for-twitter/" >&#8594;</a>]]></description>
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		<slash:comments>11</slash:comments>
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		<title>A click away from $2.5M more revenue per team?</title>
		<link>http://crmfyi.com/a-click-away-from-25m-more-revenue-per-team/</link>
		<comments>http://crmfyi.com/a-click-away-from-25m-more-revenue-per-team/#comments</comments>
		<pubDate>Tue, 03 Mar 2009 19:10:55 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=177</guid>
		<description><![CDATA[Randall Isaac, CEO of Bluetide Management is my guest blogger today.  I&#8217;ve known Randall for a year and a half and his company specializes in unearthing data hidden in CRM that affects decision making and bottom lines. Sales process makes a dramatic improvement on revenue performance, yet the majority of sales managers don’t use it effectively.   I am an unabashed fan of CSO Insights’ annual poll of sales executives. As opposed to research from many top analyst firms that &#8230; <a href="http://crmfyi.com/a-click-away-from-25m-more-revenue-per-team/" >&#8594;</a>]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Salesforce.com CEO, Marc Benioff Earns a &#8220;Bozo?&#8221;</title>
		<link>http://crmfyi.com/salesforcecom-ceo-marc-benioff-earns-a-bozo/</link>
		<comments>http://crmfyi.com/salesforcecom-ceo-marc-benioff-earns-a-bozo/#comments</comments>
		<pubDate>Mon, 17 Nov 2008 06:56:21 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Competitors]]></category>
		<category><![CDATA[Force.com]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Google Apps]]></category>
		<category><![CDATA[Marc Benioff]]></category>
		<category><![CDATA[Zoho]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=170</guid>
		<description><![CDATA[I found it interesting to read Bill Snyder of Computerworld put Salesforce.com CEO, Marc Benioff in what Snyder calls, &#8220;our Bozo Hall of Fame.&#8221;  He walks the reader through the drama that unfurled about a year ago when Salesforce.com began some type of talks with Zoho&#8217;s CEO, Sridhar Vembu about bringing the Zoho productivity suite to the Salesforce AppExchange.  Snyder attributes the &#8220;award&#8221; to Benioff for how the whole process went down and eventually fizzled to nothing.  What adds to the &#8230; <a href="http://crmfyi.com/salesforcecom-ceo-marc-benioff-earns-a-bozo/" >&#8594;</a>]]></description>
		<wfw:commentRss>http://crmfyi.com/salesforcecom-ceo-marc-benioff-earns-a-bozo/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>An Easy and Effective Way to Get Your Targeted Message Across in Salesforce</title>
		<link>http://crmfyi.com/an-easy-and-effective-way-to-get-your-targeted-message-across-in-salesforce/</link>
		<comments>http://crmfyi.com/an-easy-and-effective-way-to-get-your-targeted-message-across-in-salesforce/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 04:49:28 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Communication]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=142</guid>
		<description><![CDATA[How do you communicate with your Salesforce Users?  Email, newsletters, a &#8220;News&#8221; section within the Salesforce sidebar or Home Page?  Each can have it&#8217;s appropriate time and place, but how do you manage it all?  You want to target your message to the right teams, at the right time.  Especially when it comes to a change in process or functionality within Salesforce, you want to provide a way they can see that message easily, without having to dig too deep.  &#8230; <a href="http://crmfyi.com/an-easy-and-effective-way-to-get-your-targeted-message-across-in-salesforce/" >&#8594;</a>]]></description>
		<wfw:commentRss>http://crmfyi.com/an-easy-and-effective-way-to-get-your-targeted-message-across-in-salesforce/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
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		<title>Expense Reporting Just Got Sexy with Expense2GO for iPhone</title>
		<link>http://crmfyi.com/expense-reporting-just-got-sexy-with-expense2go-for-iphone/</link>
		<comments>http://crmfyi.com/expense-reporting-just-got-sexy-with-expense2go-for-iphone/#comments</comments>
		<pubDate>Thu, 10 Jul 2008 06:29:49 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[App Store]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Visualforce]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=140</guid>
		<description><![CDATA[When you travel, why is it that in spite of the fact that you want your money back quickly, submitting your expense report is not the top activity on your mind? So far, for most of us, it&#8217;s because we&#8217;ve been stuck in a tedious processes of gathering receipts, taping them to paper, inputting data on either a spreadsheet or online app, then either dropping them in an envelope to Accounting. We put off submitting that expense report because it&#8217;s &#8230; <a href="http://crmfyi.com/expense-reporting-just-got-sexy-with-expense2go-for-iphone/" >&#8594;</a>]]></description>
		<wfw:commentRss>http://crmfyi.com/expense-reporting-just-got-sexy-with-expense2go-for-iphone/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Search: How Salesforce Finds All That Content For Us Across Their Sites</title>
		<link>http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/</link>
		<comments>http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/#comments</comments>
		<pubDate>Tue, 25 Sep 2007 05:47:52 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Data Mining]]></category>
		<category><![CDATA[Dreamforce]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[Search]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=106</guid>
		<description><![CDATA[Successforce is the mack daddy source for info you need as a Salesforce user, developer, administrator, executive, or competitor.&#160; (OK, you need some other bloggers too)&#160; Not a walled garden, they&#8217;ve made Successforce open to all who want to read and even contribute to the content therein.&#160; But how does Salesforce make it easy to find what you need? The answer lies in Google Custom Search Business Edition.&#160; Ryan Pollock, a Product Marketing guy from Google wrote a blog post &#8230; <a href="http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/" >&#8594;</a>]]></description>
		<wfw:commentRss>http://crmfyi.com/search-how-salesforce-finds-all-that-content-for-us-across-their-sites/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Dreamforce 07 Breakout Sessions Begin Showing Up Online</title>
		<link>http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/</link>
		<comments>http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/#comments</comments>
		<pubDate>Fri, 21 Sep 2007 04:53:11 +0000</pubDate>
		<dc:creator>Jeff Grosse</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AppExchange]]></category>
		<category><![CDATA[Customization]]></category>
		<category><![CDATA[Data Mining]]></category>
		<category><![CDATA[Dreamforce]]></category>
		<category><![CDATA[Integration]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Local]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Productivity]]></category>
		<category><![CDATA[Prototype]]></category>
		<category><![CDATA[Sales]]></category>
		<category><![CDATA[Service and Support]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Dreamforce 07]]></category>
		<category><![CDATA[Successforce]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://crmfyi.com/?p=102</guid>
		<description><![CDATA[See the sessions you missed at Dreamforce 07.&#160; They&#8217;re starting to show up on Google Video.&#160; About 50 of the breakout sessions are available already and more will be added soon.&#160; To see what&#8217;s&#160;available now, search Google Video for Dreamforce and sort the results by Date.&#160; If you&#8217;d like to know when new videos are posted, you can&#160;subscribe to the RSS feed for new videos with the Dreamforce tag. You&#8217;ll also find some user submitted videos of the excitement of &#8230; <a href="http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/" >&#8594;</a>]]></description>
		<wfw:commentRss>http://crmfyi.com/dreamforce-07-breakout-sessions-begin-showing-up-online/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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