Jigsaw for Salesforce CRM gives you realtime feedback on how current your accounts and contacts are. A red light means something is out of sync. Check it, merge the data in, and you’re done. Jigsaw is also fully integrated to Chatter to proactively notify you of changes.
A free app from the Salesforce AppExchange called Find Nearby Accounts helps you geolocate records from Salesforce, view them on Google Maps, find other Accounts, Contacts or Leads nearby, and provide driving directions in one easy package.
This week I had a chance to write a guest blog post for the Salesforce AppExchange. I chose to write about utilizing networks to become a hero to your Salesforce users. It’s not hard, it really doesn’t take that much time, and in the beginning, you can even start out by just listening in. No
Momentum keeps growing in the Service and Support realm at Salesforce.com. What started as humble beginnings back in 2005 as relatively simple case management is now expanding to be the most comprehensive Service and Support offering yet; the Salesforce Service Cloud 2. With 8,000 companies already using the “current” Service Cloud platform, Salesforce has cemented
Randall Isaac, CEO of Bluetide Management is my guest blogger today. I’ve known Randall for a year and a half and his company specializes in unearthing data hidden in CRM that affects decision making and bottom lines. Sales process makes a dramatic improvement on revenue performance, yet the majority of sales managers don’t use it
I found it interesting to read Bill Snyder of Computerworld put Salesforce.com CEO, Marc Benioff in what Snyder calls, “our Bozo Hall of Fame.” He walks the reader through the drama that unfurled about a year ago when Salesforce.com began some type of talks with Zoho’s CEO, Sridhar Vembu about bringing the Zoho productivity suite to
How do you communicate with your Salesforce Users? Email, newsletters, a “News” section within the Salesforce sidebar or Home Page? Each can have it’s appropriate time and place, but how do you manage it all? You want to target your message to the right teams, at the right time. Especially when it comes to a
When you travel, why is it that in spite of the fact that you want your money back quickly, submitting your expense report is not the top activity on your mind? So far, for most of us, it’s because we’ve been stuck in a tedious processes of gathering receipts, taping them to paper, inputting data
Successforce is the mack daddy source for info you need as a Salesforce user, developer, administrator, executive, or competitor. (OK, you need some other bloggers too) Not a walled garden, they’ve made Successforce open to all who want to read and even contribute to the content therein. But how does Salesforce make it easy to
See the sessions you missed at Dreamforce 07. They’re starting to show up on Google Video. About 50 of the breakout sessions are available already and more will be added soon. To see what’s available now, search Google Video for Dreamforce and sort the results by Date. If you’d like to know when new videos are