Nik Panter, a fellow Twitterer, posted a great response today to an article about “10 key issues that On Demand (SaaS) CRM systems won’t tell you about.”  The original article was written by Peter Thomas, a systems veteran, though obviously he’s not much of a supporter of the Cloud. I applaud Nik for hitting each of the ten points with great responses.  He even points out that his own non-programming background has not stifled his own success customizing and integrating … →

Attention Salesforce.com end users in the Sales.  If you’d like to get a $100 Amazon.com gift certificate and help shape the future of Salesforce.com, the Salesforce Usability Team needs you. I’ve participated in usability studies with Salesforce for a few years and it’s a fantastic program.  It only takes about an hour of your time, you get a sneak peek at the future of Salesforce, and for your opinions, you get rewarded.   Here is what they’re looking for this … →